Car Window Smashed? Here’s What to Do
Reading Time: 3 minutes
Table of Contents
There’s no worse feeling than walking over to your car only to find that a window has been smashed, and unfortunately it’s not all that uncommon, particularly for those who have to park on the road.
If this has happened to you – we feel for you. We understand that you’re probably feeling extremely frustrated right now, but reading the following guide on the next steps you should take could help things go a little more smoothly.
Has your car windscreen been smashed and you need a reputable windscreen repair company to help?
1. Document the scene
Unless the event was a freak accident, like a branch falling from a tree, then you can safely assume your vehicle has been broken into. Before you go looking to see what valuables may have been taken, you need to document the scene. Get your phone out and take several pictures of your vehicle as is, this is something that you can later give to the police.
Once you’ve snapped a few pictures, try to work out whether anything has been taken. Even though thieves may have been trying to get something from inside the car, be sure to check whether anything has been removed from the exterior too, as it’s not uncommon for things like bumpers, number plates and side mirrors to be stolen.
2. Get all of your details to hand
Before you call the police, make sure that you have all of the necessary details to hand to make the call as efficient as possible. You will need:
- Your driver’s licence
- Your car insurance details
- And your vehicle’s registration
3. Report it to the police
Once you have documented the scene and got all of your details to hand, it’s time to call the police and file a report. If you prefer, you can also go to your local police station and file the report in person. Try to remain calm and give as much detail as you can. The more the police have to work with, the more chance they will be able to find who did it and bring them to justice.
4. Cancel your bank cards
If your wallet or purse has been stolen, then the next step you need to take is to call your bank and cancel any cards that were in there. The last thing you want is for the thief to be able to spend your hard earned money.
5. Claim on insurance
If you think this accident is something your insurance will cover, then give them a call and make a claim. Not everyone has the same coverage, so this won’t work for everyone. This might also end up causing your insurance to increase, so you will have to decide whether you think not paying the upfront cost is worth it.
6. Choose a reputable repair company
When it’s time to get your windscreen replaced, be sure to choose a reputable company that strikes the right balance between value for money and quality service. Here at 1st Call Windscreens, we pride ourselves on doing just that, so if you need a windscreen replacement in the Kent area, we can help.
1st Call Windscreens is Kent’s favourite windscreen repair and replacement company. From Sittingbourne to Maidstone and beyond, we keep motorists safe on the road by offering fast and accurate windscreen repair that doesn’t break the bank. For more information about our services, all you have to do is give us a call!
1st Call Windscreens
Hello and welcome to 1st Call Windscreens. To put it simply, we offer the best windscreen repair and windscreen replacement services for customers in Sittingbourne, Maidstone and the rest of Kent.
![Windscreen Repair or Windscreen Replacement? [Infographic]](https://www.1stcallwindscreensltd.co.uk/wp-content/uploads/2016/09/does-your-car-need-replace-or-repair.jpg)
- Reviews.io
I spoke to David today, he couldn’t be more helpful! He was VERY honest, HELPFUL & KNOWLEDGEABLE! What an amazing service, if anyone is looking to use 1st Call, I couldn’t recommend them more! ...
- 2 days ago
we are very happy with the repairs carried out and the speed of the response. Great job, would recommend !st Call Windscreens any time....
- 1 week ago
Excellent service. A niggling leak on the windscreen was fixed quickly and efficiently. The screen was removed without fuss or damage and resealed. It's a job that insurers won't touch,they only de...
- 3 weeks ago
Discovered my Volvo V50 was not sealing at the top. Autoglass wanted to replace it for £700, called 1st Call and they removed and resealed it for £100+vat and said that if it had broken it would only ...
- 1 month ago
Absolutely the best. From the first phone call to collecting my car with new side window that had been vandalised being replaced. next day service so my car was back on the road promptly. Extremely ...
- 1 month ago
Excellent Workmanship Good Value and Top Quality Customer Service: I recently had my Ford Fiesta ST heated windscreen replaced by 1st Call Windscreens, I couldn't be happier with the whole experienc...
- 2 months ago
Brilliant service. Would recommend 1st call windscreens to anyone looking for an efficient service. Friendly and helpful above and beyond ! 0...
- 2 months ago
Asked for a quote online which came through quickly. Just £48 inc vat for windscreen stone chip. Phoned to book a repair. I could either take the car to them or they would come out to me the next day....
- 3 months ago
Tom turned up on time, he was professional but friendly, he kept me informed on what he was doing and progress, and did a great job! Thanks Tom. Would highly recommend...
- 3 months ago
I needed my windscreen replaced due to a large crack; I was booked in straight away and I couldn’t be happier. They came to my house to fit the replacement, only took them about 20 minutes and they ev...
- 4 months ago
Couldn't be happier, had my Evoque windscreen re sealed as was leaking. Highly recommend 1st Call Windscreens. The guys were extremely helpful & friendly both on phone and doing the work. The work was...
- 4 months ago
Fantastic service, booked for a site visit to alleviate any disruption to the engineers day and it all went seamlessly. I would definitely recommend 1st Call Windscreens and will use them in the futu...
- 4 months ago
Customer service were great responded to my call out vey quickly and the guy that came out was very nice and helpful Thank you...
- 5 months ago
Had my chip fixed at my home this afternoon - cannot praise the service enough!!!! Lovely man who took 10-15 minutes - perfect job and no issues - very good price and highly recommend them Jo Seveno...
- 6 months ago
Very helpful and carried out a repair at very short notice on our way to catch a ferry. Very polite and stabilised the chip in our windscreen so that we could continue abroad for our holiday uninterru...
- 7 months ago
Made a call to 1st call windscreens as I was worried about a chip in my screen. The guys were very helpful, turned up on time and carried out a fantastic repair and was cheaperthan my insurance acce...
- 7 months ago
We had an emergency windscreen repair needed when travelling down from Oxfordshire to Kent. The Sittingbourne team went out of their way to help us at very short notice and allowing us to resume our j...
- 7 months ago
Jake was friendly, polite and helpful. He left no mess inside or outside the car and took away the boxes the seals came in even though they were supplied direct by the BMW dealer....
- 8 months ago
Arrived on time at my home address. Was very professional, polite and efficient. No hassle and no mess. Screen was replaced on my mini in no time at all and looks perfect. Thank you will highly recom...
- 8 months ago
So happy with Byron and Jake today very friendly and professional from 1st Call Windscreens Ltd. They come extremely well prepared with attention to detail. A great job was done on replacing my wind...
- 8 months ago
1st Call windscreens are absolutely 1st class. Spoke with David on the phone and he was so helpful and knowledgeable. Took our car up to them to advise on the correct windscreens which embarrassingl...
- 8 months ago
See Our experts in Action
Watch 1st Call Windscreens video, featuring our experts in windscreen repair & replacement in Sittingbourne, Maidstone & Gillingham in Kent.
You can come to us or we can come to you. We repair and replace windscreens from single vehicles to whole fleets.
Get a free quoteMAP LOADING...
© 1st Call Windscreens Ltd 2024 · All Rights Reserved · Registered Number: 3942185 · VAT Number: 683 356 803
