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Does your Vehicle need Windscreen Repair or Windscreen Replacement? [Infographic]

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Call our Fantastic team on 0800 030 6012

Does your Vehicle need Windscreen Repair or Windscreen Replacement? [Infographic]

Windscreen Repair or Windscreen Replacement?

Even the smallest crack or chip can quickly escalate into a major problem which can render your vehicle undriveable. This article will help you determine whether the size, depth, position and type of crack on your windscreen means it needs to be repaired or replaced, so you know exactly what is required when contacting a professional to fix the problem.

Why should I fix the crack in my windscreen?

Not only are chips and cracks on a windscreen a major annoyance, but they can also impede your vision when driving which can prove to be fatal. As stated in the Road Traffic Act, driving a vehicle with a chip or crack in the windscreen is a criminal offence which can result in a hefty fine and three points on your driving licence.


 

How do I know whether to get my windscreen repaired or replaced?

Most of the time, chips and cracks on the windscreen can be easily repaired, however, in some cases the damage is so extensive that it is beyond repair and the entire windscreen needs to be replaced. This usually depends on four main factors:

Size and number of cracks

The size of the chip or crack on the windscreen is a major factor in determining whether the windscreen needs to be repaired or replaced:

  • A crack on your windscreen which is smaller than a £2 coin can be repaired
  • If the crack is larger than a £2 coin, or there are a collection of cracks, then the windscreen will need to be replaced

Multiple cracks on a windscreen can be difficult to repair, so the best course of action is to replace the entire windscreen.  

Depth of crack

A windscreen is made from three layers of glass; a layer of protective safety glass fitted between two curved sheets of glass. If the crack spreads to the inner layer of the windscreen, the damage cannot be repaired and the entire windscreen will need to be replaced.

Position of damage on windscreen

The position of the crack on the windscreen is another key consideration when deciding whether your windscreen needs to be repaired or replaced. First and foremost, if a chip or crack is impairing the driver’s line of vision and it is no bigger than 10mm, the windscreen can be repaired. However, if it is larger than 10mm, the windscreen will need to be replaced.

If the position of the crack is at least 3 cm from the edge of the windscreen, the windscreen will need to be repaired. However, if the damage is located closer to the edge than 3 cm, the windscreen must be replaced.

Type of crack

Windscreen Chips are typically one of the most common problems to appear. They are usually caused by impact from a small rock which results in a chunk of the glass to be removed. Typically small in size, a chip must be fixed as quickly as possible before it forms a larger crack across your windscreen.

The different types of windscreen cracks include:

Star breaks: a collection of small cracks which resembles a star shape

Bullseye crack: its bullseye appearance is caused by a circular object, such as a small stone or rock

Half moon: its semicircle appearance is caused by a circular object, such as a small stone or rock

Combination crack: a chip with a sequence of cracks coming off of it

Floater crack: starts in the middle of the windscreen and is caused by sudden changes in temperature

Edge crack: occur on the outer 2-3 inches of the windscreen and are the most common cause of windscreen replacements

Stress crack: usually caused by variation in temperature, rather than impact from an object

These cracks can cause different degrees of damage to your windscreen; if you are unsure about how much damage your crack has created, you will need to consult with a technician to find out the best course of action.

1st Call Windscreens

Whether you have identified that your windscreen needs to be repaired or replaced, or you need professional to do so for you, don’t hesitate to contact our expert team at 1st Call Windscreens today. Our fully qualified technicians offer 24/7 mobile windscreens repair and replacement services so we can travel directly to your location and get you back on the road in next to no time. We cover Sittingbourne, Maidstone, Gillingham and the surrounding areas. To find out more, simply give us a call today!

Opening Hours

Monday8:00 - 17:30 Tuesday8:00 - 17:30 Wednesday8:00 - 17:30 Thursday8:00 - 17:30 Friday8:00 - 17:30 Saturday8:00 - 12:00 SundayClosed
1st Call Windscreens

Commercial Windscreens

We offer commercial windscreen repair services, including commercial windscreen chip repair.

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    Excellent service. Called at 8.15 am for a quote for a replacement windscreen which was the cheapest we had found. Car collected at 10.50 and returned at 13.50. Kieran was extremely polite and prof...

    - 1 day ago

    First class service. Called at 9.00am and the new screen was in place before 3.00pm! Excellent....

    - 3 days ago

    First class service. Called at 9.00am and the new screen was in place before 3.00pm! Excellent....

    - 3 days ago

    Very friendly, when I first initially called for quotes gave me really good advice. When I called again to book I got booked in the next day. Would definitely get my windscreen replaced with these a...

    - 1 week ago

    Very simple process quick,polite and honest. Best price for screen I found and excellent fitment....

    - 2 weeks ago

    A fantastic service yet again...

    - 2 weeks ago

    Very friendly professional and made a good clean job will recommend you...

    - 2 weeks ago

    Very professional and courteous ...

    - 4 weeks ago

    Superb customer service. So much more helpful, professional, and responsive and better value than other companies that I contacted....

    - 1 month ago

    First Call Windscreens provided a brilliant service. They turned up at my house as arranged and replaced my windscreen quickly and efficiently. The fitter had expert knowledge and ability. I would hav...

    - 1 month ago

    I have been using 1st Call Windscreens for many years now and find the service outstanding from booking the appointment to carrying out the works the staff are always helpful and will go above and bey...

    - 1 month ago

    Great service very friendly will definitely use and recommend them again ...

    - 1 month ago

    As a company we use 1st call for all our windscreen needs. I have never been let down by this company and the quality of there work is exceptional. ...

    - 1 month ago

    On a cold and snowy day, they delivered fast, polite service, can’t recommend them enough, keep up the good work guys. ...

    - 2 months ago

    Your fitter Byron Warren was very Polite, called before arriving and very thorough with his work....

    - 2 months ago

    first class service ...

    - 2 months ago

    Great service & a good price. Had a courtesy call from Byron before he arrived, he explained the whole procedure and it was done in no time! Definitely recommend....

    - 2 months ago

    Byron was very informative, professional and polite. He fully explained the procedure and was very efficient. Highly recommended service all round....

    - 3 months ago

    Coming out on Christmas Eve and changing my windscreen was quick and easy. Friendly staff and good pricing. I’ll definitely use them again....

    - 3 months ago

    Arrived on time. Very friendly and explained what they were doing. Would definitely recommend them and use them again if needed. ...

    - 3 months ago

    From the moment I made the call, to repairing my windscreen it took two days. The staff were very friendly, helpful and professional. I am extremely pleased with their level of service and will defini...

    - 3 months ago

    See Our experts in Action

    Watch 1st Call Windscreens video, featuring our experts in windscreen repair & replacement in Sittingbourne, Maidstone & Gillingham in Kent.

    You can come to us or we can come to you, with a 24-hour repair service to help you any time of day or night. We repair and replace windscreens from single vehicles to whole fleets.

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    Need Help or Assistance? Call Our Friendly Team on 0800 030 6012

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