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Does your Vehicle need Windscreen Repair or Windscreen Replacement? [Infographic]

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Call our Fantastic team on 0800 030 6012

Does your Vehicle need Windscreen Repair or Windscreen Replacement? [Infographic]

Windscreen Repair or Windscreen Replacement?

Even the smallest crack or chip can quickly escalate into a major problem which can render your vehicle undriveable. This article will help you determine whether the size, depth, position and type of crack on your windscreen means it needs to be repaired or replaced, so you know exactly what is required when contacting a professional to fix the problem.

Why should I fix the crack in my windscreen?

Not only are chips and cracks on a windscreen a major annoyance, but they can also impede your vision when driving which can prove to be fatal. As stated in the Road Traffic Act, driving a vehicle with a chip or crack in the windscreen is a criminal offence which can result in a hefty fine and three points on your driving licence.


 

How do I know whether to get my windscreen repaired or replaced?

Most of the time, chips and cracks on the windscreen can be easily repaired, however, in some cases the damage is so extensive that it is beyond repair and the entire windscreen needs to be replaced. This usually depends on four main factors:

Size and number of cracks

The size of the chip or crack on the windscreen is a major factor in determining whether the windscreen needs to be repaired or replaced:

  • A crack on your windscreen which is smaller than a £2 coin can be repaired
  • If the crack is larger than a £2 coin, or there are a collection of cracks, then the windscreen will need to be replaced

Multiple cracks on a windscreen can be difficult to repair, so the best course of action is to replace the entire windscreen.  

Depth of crack

A windscreen is made from three layers of glass; a layer of protective safety glass fitted between two curved sheets of glass. If the crack spreads to the inner layer of the windscreen, the damage cannot be repaired and the entire windscreen will need to be replaced.

Position of damage on windscreen

The position of the crack on the windscreen is another key consideration when deciding whether your windscreen needs to be repaired or replaced. First and foremost, if a chip or crack is impairing the driver’s line of vision and it is no bigger than 10mm, the windscreen can be repaired. However, if it is larger than 10mm, the windscreen will need to be replaced.

If the position of the crack is at least 3 cm from the edge of the windscreen, the windscreen will need to be repaired. However, if the damage is located closer to the edge than 3 cm, the windscreen must be replaced.

Type of crack

Windscreen Chips are typically one of the most common problems to appear. They are usually caused by impact from a small rock which results in a chunk of the glass to be removed. Typically small in size, a chip must be fixed as quickly as possible before it forms a larger crack across your windscreen.

The different types of windscreen cracks include:

Star breaks: a collection of small cracks which resembles a star shape

Bullseye crack: its bullseye appearance is caused by a circular object, such as a small stone or rock

Half moon: its semicircle appearance is caused by a circular object, such as a small stone or rock

Combination crack: a chip with a sequence of cracks coming off of it

Floater crack: starts in the middle of the windscreen and is caused by sudden changes in temperature

Edge crack: occur on the outer 2-3 inches of the windscreen and are the most common cause of windscreen replacements

Stress crack: usually caused by variation in temperature, rather than impact from an object

These cracks can cause different degrees of damage to your windscreen; if you are unsure about how much damage your crack has created, you will need to consult with a technician to find out the best course of action.

1st Call Windscreens

Whether you have identified that your windscreen needs to be repaired or replaced, or you need professional to do so for you, don’t hesitate to contact our expert team at 1st Call Windscreens today. Our fully qualified technicians offer 24/7 mobile windscreens repair and replacement services so we can travel directly to your location and get you back on the road in next to no time. We cover Sittingbourne, Maidstone, Gillingham and the surrounding areas. To find out more, simply give us a call today!

Opening Hours

Monday8:00 - 17:30 Tuesday8:00 - 17:30 Wednesday8:00 - 17:30 Thursday8:00 - 17:30 Friday8:00 - 17:30 Saturday8:00 - 12:00 SundayClosed
1st Call Windscreens

Commercial Windscreens

We offer commercial windscreen repair services, including commercial windscreen chip repair.

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    Excellent next day service. Despite having to make 2 trips, Jeff was extremely helpful and the job was expertly completed in time for me to get to work. Would highly recommend....

    - 3 days ago

    Great people to deal with, Got my new screen within two days other companies we quoting two weeks. They came out and fitted the screen at my place of work, other companies wanted me to visit their wor...

    - 1 week ago

    Had a new windscreen trim fitted today Byron and Tom were very professional, arrived early and did an amazing job fitting the trim. Excellent aftercare advice given. Definitely recommend and will use ...

    - 2 weeks ago

    Solution finding, prompt service and value for money...

    - 2 weeks ago

    Fantastic customer service from start to finish. Everyone I spoke to on the phone to enquire and book were lovely , professional and very knowledgable. Byron fitted a new seal to my cars windscreen , ...

    - 4 weeks ago

    Really fast efficient service. Great staff and very professional.Highly recommended....

    - 1 month ago

    Excellent service, fast, friendly and efficient. Highly recommend...

    - 1 month ago

    First class service, highly recommend them...

    - 1 month ago

    Great service, quick response! Alex, the chap who came out to fit the screen, was polite and professional. fitted quickly and with no issues. Highly recommended!...

    - 1 month ago

    Helped me with my 25 year old vw t4. Very helpful, knowledgeable and good value...

    - 1 month ago

    Prompt service, friendly and professional job by Neil, and less than half the price quoted by Autoglass. What's not to like?...

    - 1 month ago

    Just had my windscreen fitted on my mx5. I'm very satisfied. Great service, great price. Wouldn't hesitate to recommend 1st Call Windscreens to anyone....

    - 1 month ago

    Superb company, Genuinely nice people. They replaced 2 Windscreens for me today, neither was an easy job. 1st was an imported vehicle, 2nd a classic jeep. Both jobs looked faultless when finished. I...

    - 1 month ago

    Telephoned to make an appointment, 2 days later my windscreen was repaired. Better service than going through insurance. Byron Warren arrived promptly on the morning, fully masked and polite. Stone c...

    - 1 month ago

    Excellent professional and friendly service at a fraction of the cost of other companies. They repaired the chip in my Tesla ans I could not see where the chip had been. I would not hesitate in recomm...

    - 2 months ago

    Excellent service. Called at 8.15 am for a quote for a replacement windscreen which was the cheapest we had found. Car collected at 10.50 and returned at 13.50. Kieran was extremely polite and prof...

    - 2 months ago

    First class service. Called at 9.00am and the new screen was in place before 3.00pm! Excellent....

    - 2 months ago

    First class service. Called at 9.00am and the new screen was in place before 3.00pm! Excellent....

    - 2 months ago

    Very friendly, when I first initially called for quotes gave me really good advice. When I called again to book I got booked in the next day. Would definitely get my windscreen replaced with these a...

    - 2 months ago

    Very simple process quick,polite and honest. Best price for screen I found and excellent fitment....

    - 2 months ago

    A fantastic service yet again...

    - 2 months ago

    See Our experts in Action

    Watch 1st Call Windscreens video, featuring our experts in windscreen repair & replacement in Sittingbourne, Maidstone & Gillingham in Kent.

    You can come to us or we can come to you, with a 24-hour repair service to help you any time of day or night. We repair and replace windscreens from single vehicles to whole fleets.

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