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Does your Vehicle need Windscreen Repair or Windscreen Replacement? [Infographic]

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Does your Vehicle need Windscreen Repair or Windscreen Replacement? [Infographic]

Windscreen Repair or Windscreen Replacement?

Even the smallest crack or chip can quickly escalate into a major problem which can render your vehicle undriveable. This article will help you determine whether the size, depth, position and type of crack on your windscreen means it needs to be repaired or replaced, so you know exactly what is required when contacting a professional to fix the problem.

Why should I fix the crack in my windscreen?

Not only are chips and cracks on a windscreen a major annoyance, but they can also impede your vision when driving which can prove to be fatal. As stated in the Road Traffic Act, driving a vehicle with a chip or crack in the windscreen is a criminal offence which can result in a hefty fine and three points on your driving licence.


 

How do I know whether to get my windscreen repaired or replaced?

Most of the time, chips and cracks on the windscreen can be easily repaired, however, in some cases the damage is so extensive that it is beyond repair and the entire windscreen needs to be replaced. This usually depends on four main factors:

Size and number of cracks

The size of the chip or crack on the windscreen is a major factor in determining whether the windscreen needs to be repaired or replaced:

  • A crack on your windscreen which is smaller than a £2 coin can be repaired
  • If the crack is larger than a £2 coin, or there are a collection of cracks, then the windscreen will need to be replaced

Multiple cracks on a windscreen can be difficult to repair, so the best course of action is to replace the entire windscreen.  

Depth of crack

A windscreen is made from three layers of glass; a layer of protective safety glass fitted between two curved sheets of glass. If the crack spreads to the inner layer of the windscreen, the damage cannot be repaired and the entire windscreen will need to be replaced.

Position of damage on windscreen

The position of the crack on the windscreen is another key consideration when deciding whether your windscreen needs to be repaired or replaced. First and foremost, if a chip or crack is impairing the driver’s line of vision and it is no bigger than 10mm, the windscreen can be repaired. However, if it is larger than 10mm, the windscreen will need to be replaced.

If the position of the crack is at least 3 cm from the edge of the windscreen, the windscreen will need to be repaired. However, if the damage is located closer to the edge than 3 cm, the windscreen must be replaced.

Type of crack

Windscreen Chips are typically one of the most common problems to appear. They are usually caused by impact from a small rock which results in a chunk of the glass to be removed. Typically small in size, a chip must be fixed as quickly as possible before it forms a larger crack across your windscreen.

The different types of windscreen cracks include:

Star breaks: a collection of small cracks which resembles a star shape

Bullseye crack: its bullseye appearance is caused by a circular object, such as a small stone or rock

Half moon: its semicircle appearance is caused by a circular object, such as a small stone or rock

Combination crack: a chip with a sequence of cracks coming off of it

Floater crack: starts in the middle of the windscreen and is caused by sudden changes in temperature

Edge crack: occur on the outer 2-3 inches of the windscreen and are the most common cause of windscreen replacements

Stress crack: usually caused by variation in temperature, rather than impact from an object

These cracks can cause different degrees of damage to your windscreen; if you are unsure about how much damage your crack has created, you will need to consult with a technician to find out the best course of action.

1st Call Windscreens

Whether you have identified that your windscreen needs to be repaired or replaced, or you need professional to do so for you, don’t hesitate to contact our expert team at 1st Call Windscreens today. Our fully qualified technicians offer 24/7 mobile windscreens repair and replacement services so we can travel directly to your location and get you back on the road in next to no time. We cover Sittingbourne, Maidstone, Gillingham and the surrounding areas. To find out more, simply give us a call today!

Opening Hours

Monday8:00 - 17:30 Tuesday8:00 - 17:30 Wednesday8:00 - 17:30 Thursday8:00 - 17:30 Friday8:00 - 17:30 Saturday8:00 - 12:00 SundayClosed
1st Call Windscreens

Commercial Windscreens

We offer commercial windscreen repair services, including commercial windscreen chip repair.

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    Byron was very informative, professional and polite. He fully explained the procedure and was very efficient. Highly recommended service all round....

    - 3 weeks ago

    Coming out on Christmas Eve and changing my windscreen was quick and easy. Friendly staff and good pricing. I’ll definitely use them again....

    - 4 weeks ago

    Arrived on time. Very friendly and explained what they were doing. Would definitely recommend them and use them again if needed. ...

    - 1 month ago

    From the moment I made the call, to repairing my windscreen it took two days. The staff were very friendly, helpful and professional. I am extremely pleased with their level of service and will defini...

    - 1 month ago

    Easy to book, arrived on time, carried out a windscreen repair, excellent job at a good price. Friendly staff, would definitely use again....

    - 1 month ago

    Byron was very nice and did a great job - thank-you...

    - 2 months ago

    Steve It’s the first time I’ve used 1st call but will always use them now. I spoke to Kieran he was very friendly and arranged for the fitter to come and repair my window screen. He turn...

    - 2 months ago

    arrived on time very informative with advice and took no time at all to carry out job ...

    - 2 months ago

    Fast and efficient, polite and extremely knowledgable. Would definitely recommend!...

    - 2 months ago

    Great service, so easy and quick, rang one day, booked in for when suited me, they came and repaired window screen in 10 mins or so. Very friendly and helpful men. Will recommend ⭐️...

    - 2 months ago

    Big thank you to Jeff who did a wonderful job replacing my windscreen and to Kieran for sorting it at a great price. By far the cheapest quote and the best service. Highly recommend. ...

    - 2 months ago

    I have been using 1st Call for few years now. Always a prompt reliable service, they will always try to be there when i request, unlike the larger National companies. Prices are competitive, staff are...

    - 2 months ago

    1st call windows would be the only windscreen company I would use and recommend. I looked through reviews before booking my car in for a windscreen repair. Most reviews were on replacement so I though...

    - 2 months ago

    Kieron was very helpful in arranging my windscreen replacement and Byron was friendly and efficient when he came to my place of work to carry out the replacement. All in all a faultless service that ...

    - 2 months ago

    excellent service quick and efficient. highly recommended....

    - 2 months ago

    Absolutely first class service always George BRITELITE windows ...

    - 2 months ago

    Polite, efficient and professional. Many thanks!...

    - 2 months ago

    So happy with the service received. Great customer service very friendly and came the next morning to fit 😊 thank you so much ...

    - 2 months ago

    fitted a windscreen to my classic car, perfect job, friendly team...

    - 3 months ago

    Great job , done fast and to add last job of the day after 5 pm and the technician in a good mood very helpful. The team is excellent!...

    - 3 months ago

    Fast repair excellent service and lovely people ...

    - 3 months ago

    See Our experts in Action

    Watch 1st Call Windscreens video, featuring our experts in windscreen repair & replacement in Sittingbourne, Maidstone & Gillingham in Kent.

    You can come to us or we can come to you, with a 24-hour repair service to help you any time of day or night. We repair and replace windscreens from single vehicles to whole fleets.

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    Need Help or Assistance? Call Our Friendly Team on 0800 030 6012

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