Windscreen Insurance FAQs in Maidstone, Sittingbourne & Kent

Q: What is windscreen insurance?

Windscreen insurance cover enables you to reclaim the cost of repairing or replacing your vehicle’s windscreen, side windows or rear window should they become broken or cracked.If you have a comprehensive car insurance policy, your windscreen should be covered in a similar way that all of the other car parts are covered. As such, if your windscreen becomes damaged and you want to get it repaired, you can make a claim and pay the full excess to get it fixed. Alternatively, many insurers offer dedicated windscreen cover as part of the insurance policy, meaning that there is a separate part of the policy specifically for the windscreen which can cover the cost of any repairs and replacements. Whilst you will still need to pay the excess for the claim, it is lower than the standard excess charge and won’t usually impact your no claims bonus. For complete convenience, 1st Call Windscreens deal with most major insurance companies to save you time and hassle.

Q: How do I know if I have windscreen cover?

Comparison sites are a great way of finding the best deal for the most affordable price. It’s imperative to read all of the documentation carefully when signing up for a new insurance policy, so you know the exact details of your cover. If you are unsure whether your insurance policy covers your windscreen, make sure you refer back to any documentation or ask your insurer for confirmation. There’s a possibility that you can invalidate an insurance claim by waiting too long to take action and have your windscreen repaired or replaced. As such, if your windscreen suffers from a chip or crack, we recommend that you have it dealt with by a professional as quickly as possible before the problem escalates. If you are wondering whether your windscreen needs to be repaired or replaced, take a look at our simple guide. At 1st Call Windscreens, we deal with most major insurance companies and if you have fully comprehensive insurance, your repairs with us are completely free.

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What is windscreen insurance?

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A Guide to Windscreen Insurance

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Fantastic service, booked for a site visit to alleviate any disruption to the engineers day and it all went seamlessly. I would definitely recommend 1st Call Windscreens and will use them in the futu...

- 1 day ago

Customer service were great responded to my call out vey quickly and the guy that came out was very nice and helpful Thank you...

- 2 weeks ago

Had my chip fixed at my home this afternoon - cannot praise the service enough!!!! Lovely man who took 10-15 minutes - perfect job and no issues - very good price and highly recommend them Jo Seveno...

- 2 months ago

Very helpful and carried out a repair at very short notice on our way to catch a ferry. Very polite and stabilised the chip in our windscreen so that we could continue abroad for our holiday uninterru...

- 2 months ago

Made a call to 1st call windscreens as I was worried about a chip in my screen. The guys were very helpful, turned up on time and carried out a fantastic repair and was cheaperthan my insurance acce...

- 3 months ago

We had an emergency windscreen repair needed when travelling down from Oxfordshire to Kent. The Sittingbourne team went out of their way to help us at very short notice and allowing us to resume our j...

- 3 months ago

Jake was friendly, polite and helpful. He left no mess inside or outside the car and took away the boxes the seals came in even though they were supplied direct by the BMW dealer....

- 3 months ago

Arrived on time at my home address. Was very professional, polite and efficient. No hassle and no mess. Screen was replaced on my mini in no time at all and looks perfect. Thank you will highly recom...

- 3 months ago

So happy with Byron and Jake today very friendly and professional from 1st Call Windscreens Ltd. They come extremely well prepared with attention to detail. A great job was done on replacing my wind...

- 3 months ago

1st Call windscreens are absolutely 1st class. Spoke with David on the phone and he was so helpful and knowledgeable. Took our car up to them to advise on the correct windscreens which embarrassingl...

- 3 months ago

George west from 1st call windscreens Ltd was quite friendly and managed to do a fantastic job on my stone CHIP WINDSCREEN....

- 4 months ago

Excellent all round service and a very quick response so we highly recommend 1st Call Windscreens every time....

- 4 months ago

Great service from Kieran. Easy to arrange. Convenience of a home visit and great professional job. So happy....

- 4 months ago

My location was tricky but Tom ws able to find me, they had offer to come to my location which I appreciate. He was amazing as he skillfully replaced my windscreen, I am impressed and pleased. I was a...

- 4 months ago

Very helpful and booked my van in really quickly on a convenient day for me. The fella explained everything that he needed to do and did a thorough job, he also gave me my options rather than just goi...

- 4 months ago

Very happy with the service. Made a call this morning and got helpful advice and a visit this afternoon to repair the windscreen. Couldn't have been easier and a good price....

- 5 months ago

I needed to reseal my Volvo v60 windscreen. It's been done withing one hour-no issues at all. Friendly and supportive team, brilliant customer service!! Highly recommend!! Thank you!!...

- 5 months ago

they fitted the job in last minute to help me out, service was great very friendly service would 100% recomend them...

- 5 months ago

Very helpful from first phone call for a quote to completing the job. Booked the job in between morning and afternoon school runs. Turned up exactly when they said they would. What more can you ask. G...

- 6 months ago

Really fabulous service, friendly, efficient and fast fitting too. I emailed and got a quote for my imported vehicle and these guys were very easy going, said just book in when you’re ready and we wi...

- 6 months ago

Fantastic company, I asked for a quote for new windscreen and got one within minutes and I was very happy with the quote so booked it straight away . Came bang on time and very friendly and done a gre...

- 7 months ago