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A Guide to Windscreen Insurance

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A Guide to Windscreen Insurance

Cracks and chips on your windscreen can occur all too easily, caused by road debris or changes in temperature amongst other things. If you’re a regular driver, it can be well worth taking advantage of windscreen repair insurance. This will give you peace of mind that you won’t have to worry about finding a repairs service should you need one, and will prevent any hefty surprise charges. Insurance differs depending on providers and policies, so it’s worth doing your research to find out if and how far you’re covered. Here at 1st Call Windscreens Ltd we deal with a range of insurance companies and will bill your insurance directly, saving you the time.

Is it legal to drive with a cracked windscreen?

While driving, you should have a clear, unobstructed view of the road ahead. Otherwise, you may be falling short of meeting legal requirements for the condition and roadworthiness of your vehicle.

Although a crack may appear small to begin with, the smallest of bumps here and there can soon cause it to expand and turn into a much bigger problem, so it’s important to make sure that you get any chips or cracks seen to as soon as possible.

What is windscreen repair insurance?

Having windscreen repair insurance means that you are covered when it comes to reclaiming the cost of repairing or replacing your windscreen, windows or sunroof, in the event that they become cracked or broken.

Whether the entire windscreen is replaced, or the damage is simply repaired, will depend on the extent of the damage and where it is on the glass.

How do I know if I have windscreen insurance?

The availability and extent of your windscreen cover varies depending on your insurance company and policy.

  • Fully comprehensive policies – Your windscreen should automatically be covered in a similar way to other components of your vehicle. If not, it may be listed as an optional extra.
  • Third Party, Fire and Theft policies – This type of policy does not usually include windscreen insurance as standard, but you may be able to discuss adding it onto the policy for a further cost.
  • Standalone windscreen cover – If adding windscreen insurance isn’t an option on your current policy, it’s possible to take out a separate one – discuss this with your existing provider or do your research and find the best deal.

Will I have to pay excess if I make a windscreen insurance claim?

This depends on your insurance policy. For Fully Comprehensive policies, you may have to pay windscreen excess like you would for the repair of other components of your vehicle. Third Party, Fire and Theft policies will usually incur an excess charge. Excess charges could range from £10 to £150.

If you have opted for windscreen insurance as an optional extra, or as a standalone policy, this should prevent you from having to pay an excess charge – discuss with your provider for clarification.

Here at 1st Call Windscreens, we provide an efficient, fully mobile windscreen repair and replacement service. We deal with most major insurance companies – if your insurance policy is fully comprehensive, your repairs with us are free of charge. Serving domestic and commercial customers across Kent, we’re fully equipped to deal with any type of vehicle – simply contact us today to find out more.

1st Call Windscreens

Commercial Windscreens

We offer commercial windscreen repair services, including commercial windscreen chip repair.

Find out more

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    Excellent communication and service. One short phone call - job sorted. Would not hesitate to recommend them and would definitely use again...

    - 1 week ago

    Had leaking rear window on Ford BMAX that needed removing and regluing. Nathan & colleague were prompt, polite and professional. The job was finished in about an hour at my home. The cost was very...

    - 2 weeks ago

    Prompt service. Jack was polite, professional and fastidious. Excellent job. Very pleased with result....

    - 2 weeks ago

    I called Auto windscreen and Auto glass after my fiesta passenger window got broken . It was a long process before getting a date before my car could be fixed then came back with days a week away . Th...

    - 4 weeks ago

    Resealing of window screen, managed without damage. If it had been damaged on removal it would have cost £300 plus VAT to replace, Auto glass wanted nearer £800! Prompt, polite, efficient ...

    - 1 month ago

    was very happy made the call, within 2hour my window was being fixed, tried autowindscreens still awaiting call back, I would recommend 1ST Call Windscreens to anybody, friendly and very prompt. 5Star...

    - 1 month ago

    Very helpful and friendly. They deserve every penny of the money that they earned. They were local, they gave me a quote prior. I am amazed at how considerate they are when it comes to cars. They made...

    - 1 month ago

    Guys we’re brilliant all booked in easily , also worked around me with having to go out for the afternoon ect very helpfully will 100% recommend and use again !...

    - 1 month ago

    Cannot fault 1st windscreens! Called up to a polite helpful man, who booked my car in due to a new windscreen being fitted by another company and was getting wind noise in the cabin. The man told me t...

    - 1 month ago

    A great service provided! From telephone call to screen fitted to our HGV in two days. Very polite and friendly staff. We will be using 1st Call Windscreens again and would highly recommend....

    - 1 month ago

    Needed a rear screen replaced as a retail job. I usually get a few quotes before commiting. One major windscreen company quoted £645! Another replied saying they were too busy to do retail work....

    - 2 months ago

    Contacted David in the Dartford site and who helped me straight away with a replacement windscreen at a great price. I explained to David we needed a urgent replacement due to us going away for a few...

    - 2 months ago

    A great service all round! Replaced the front windscreen on my car within 2 days of making the call, and provided a very efficient and tidy job. I would thoroughly recommend their services and will ...

    - 2 months ago

    From first contact Grant was knowledgeable and prepared to go the extra mile sourcing a windscreen for my imported vehicle, this was followed up by an equally knowledgeable and friendly installer, tha...

    - 3 months ago

    Friendly and Helpful. Came to my house and repaired my window. - no hassle. It was a very good price too...

    - 3 months ago

    Replaced the window screen on my Range Rover Sport - Excellent service, quick, competitive and efficient. Thank you guys!...

    - 3 months ago

    I needed a repair before a trip to France, all the major brands were quoting 2 weeks and most were saying I needed a full replacement windscreen. 1st Call Windscreens were awesome, all booked and fixe...

    - 3 months ago

    Enquired online and got a phone call 5 minutes later and got my window replaced that afternoon. Excellent service and good price. Would highly recommend and would use them again if needed...

    - 3 months ago

    This is an excellent company. They give a rapid/ expert/ personal service/ Very reassuring to be able to actually talk to somebody about the problem, who turned out to know exactly what he was talkin...

    - 3 months ago


    - 4 months ago

    Great service from 1st phone call to coming out next day to repair chips, Lovely repair man explained everything and was done in a flash, would highly recommend, thanks....

    - 4 months ago

    See Our experts in Action

    Watch 1st Call Windscreens video, featuring our experts in windscreen repair & replacement in Sittingbourne, Maidstone & Gillingham in Kent.

    You can come to us or we can come to you, with a 24-hour repair service to help you any time of day or night. We repair and replace windscreens from single vehicles to whole fleets.

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    Need Help or Assistance? Call Our Friendly Team on 0800 030 6012

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