1st Call Windscreens are recruiting:

Have a read through the job description and apply online today

Free Quote

1st Call Windscreens

A Guide to Windscreen Insurance

A Guide to Windscreen Insurance

Cracks and chips on your windscreen can occur all too easily, caused by road debris or changes in temperature amongst other things. If you’re a regular driver, it can be well worth taking advantage of windscreen repair insurance. This will give you peace of mind that you won’t have to worry about finding a repairs service should you need one, and will prevent any hefty surprise charges. Insurance differs depending on providers and policies, so it’s worth doing your research to find out if and how far you’re covered. Here at 1st Call Windscreens Ltd we deal with a range of insurance companies and will bill your insurance directly, saving you the time.

Is it legal to drive with a cracked windscreen?

While driving, you should have a clear, unobstructed view of the road ahead. Otherwise, you may be falling short of meeting legal requirements for the condition and roadworthiness of your vehicle.

Although a crack may appear small to begin with, the smallest of bumps here and there can soon cause it to expand and turn into a much bigger problem, so it’s important to make sure that you get any chips or cracks seen to as soon as possible.

What is windscreen repair insurance?

Having windscreen repair insurance means that you are covered when it comes to reclaiming the cost of repairing or replacing your windscreen, windows or sunroof, in the event that they become cracked or broken.

Whether the entire windscreen is replaced, or the damage is simply repaired, will depend on the extent of the damage and where it is on the glass.

How do I know if I have windscreen insurance?

The availability and extent of your windscreen cover varies depending on your insurance company and policy.

  • Fully comprehensive policies – Your windscreen should automatically be covered in a similar way to other components of your vehicle. If not, it may be listed as an optional extra.
  • Third Party, Fire and Theft policies – This type of policy does not usually include windscreen insurance as standard, but you may be able to discuss adding it onto the policy for a further cost.
  • Standalone windscreen cover – If adding windscreen insurance isn’t an option on your current policy, it’s possible to take out a separate one – discuss this with your existing provider or do your research and find the best deal.

Will I have to pay excess if I make a windscreen insurance claim?

This depends on your insurance policy. For Fully Comprehensive policies, you may have to pay windscreen excess like you would for the repair of other components of your vehicle. Third Party, Fire and Theft policies will usually incur an excess charge. Excess charges could range from £10 to £150.

If you have opted for windscreen insurance as an optional extra, or as a standalone policy, this should prevent you from having to pay an excess charge – discuss with your provider for clarification.

Here at 1st Call Windscreens, we provide an efficient, fully mobile windscreen repair and replacement service. We deal with most major insurance companies – if your insurance policy is fully comprehensive, your repairs with us are free of charge. Serving domestic and commercial customers across Kent, we’re fully equipped to deal with any type of vehicle – simply contact us today to find out more.

1st Call Windscreens

Commercial Windscreens

We offer commercial windscreen repair services, including commercial windscreen chip repair.

Find out more

Get a callback

What are you looking to repair or replace?

Excellent service, many thanks to Grant & Jack and all at 1st Call Windscreens they charged £400.00 + VAT to replace the windscreen on my BMW 5 Series including camera calibration. Auto Wind...

- 1 week ago

Super service from 1st call windscreen, they were quick to come out and fix my windscreen. Helpful friendly service, thanks to Byron and Dan and those on the phone....

- 1 month ago

5 star plus Excellent service from start to finish Grant was exceptionally helpful after our Insurance Co who deal with Autoglass cancelled both our scheduled appointments as they could not get a sc...

- 1 month ago

Quick response time. Professional and friendly....

- 2 months ago

Great service - the work was carried out very quickly from the initial call. Would recommend without hesitation. Thanks again...

- 2 months ago

Brilliant response and service. Friendly professional staff...

- 2 months ago

Fiat Ducato. Arrived on time & job was completed in good time with no fuss. 1st class service....

- 2 months ago

lowest price well organized and good delivery....

- 2 months ago

Always on time, reliable and good price, service with a smile! What more could you want?...

- 3 months ago

I called 1st Call Windscreens after recommendation from the main Vauxhall dealer when my new car’s windscreen needed replacing. Obviously with the car only being a month old, it was really impor...

- 4 months ago

Brilliant service. Jake did a great job and was really efficient. Very friendly too! Would highly recommend....

- 5 months ago

First class service! Prompt, professional and highly recommended!...

- 5 months ago

Tom and Jack did a grand job. They arrived on time, were very efficient, polite and friendly. Will recommend the company to my friends and family....

- 5 months ago

Could not fault them,Jake did an excellent job well done...

- 5 months ago

Excellent communication and service. One short phone call - job sorted. Would not hesitate to recommend them and would definitely use again...

- 6 months ago

Had leaking rear window on Ford BMAX that needed removing and regluing. Nathan & colleague were prompt, polite and professional. The job was finished in about an hour at my home. The cost was very...

- 6 months ago

Prompt service. Jack was polite, professional and fastidious. Excellent job. Very pleased with result....

- 6 months ago

I called Auto windscreen and Auto glass after my fiesta passenger window got broken . It was a long process before getting a date before my car could be fixed then came back with days a week away . Th...

- 6 months ago

Resealing of window screen, managed without damage. If it had been damaged on removal it would have cost £300 plus VAT to replace, Auto glass wanted nearer £800! Prompt, polite, efficient ...

- 7 months ago

was very happy made the call, within 2hour my window was being fixed, tried autowindscreens still awaiting call back, I would recommend 1ST Call Windscreens to anybody, friendly and very prompt. 5Star...

- 7 months ago

Very helpful and friendly. They deserve every penny of the money that they earned. They were local, they gave me a quote prior. I am amazed at how considerate they are when it comes to cars. They made...

- 7 months ago

See Our experts in Action

Watch 1st Call Windscreens video, featuring our experts in windscreen repair & replacement in Sittingbourne, Maidstone & Gillingham in Kent.

You can come to us or we can come to you, with a 24-hour repair service to help you any time of day or night. We repair and replace windscreens from single vehicles to whole fleets.

Get a free quote
Need Help or Assistance? Out-of-Hours Contact

Do we cover your postcode?

Enter your postcode below to see if we cover your postcode area.

Please enter a postcode to find out if we service you area


© 1st Call Windscreens Ltd 2022 · All Rights Reserved · Registered Number: 3942185 · VAT Number: 683 356 803

Adtrak Logo

This website uses cookies to enhance your browsing experience...

More information I understand