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Unfortunately, no matter how cautious a driver you are, if a stone hits your windscreen while you’re out on the road, there’s a good chance that it will do some serious damage. If this has just happened to you, don’t panic – the 1st Call Windscreens team are here to walk you through what you need to know and what you need to do!
If your windscreen has taken damage while you’re out on the road, the first thing you need to do is stop and assess it. So start reducing your speed, look for a safe place to pull over and pop your hazards on. If the damage is severe and obscures your view of the road, the best thing to do is to stay calm and reduce your speed slowly; braking sharply will only catch other motorists unaware and potentially cause an accident.
Once you’ve done that and made sure it’s safe to get out, you can start assessing the damage.
During your assessment, the main things that you want to be looking out for are the severity and spread of the damage, as well as the location.
When it comes to the severity of the damage, we can split this up into three different categories: chips, cracks and shatters.
If your windscreen is cracked or shattered, then the best course of action is to call a reputable windscreen repair company for mobile windscreen repair.
Your windscreen can be split up into four different zones: A, B, C and D. Zones A and B make up what you could call the driver’s field of vision, with A taking up the middle and B taking up both sides. If your windscreen has taken damage anywhere in zones A and B, then we would recommend that you don’t drive any further unless you absolutely have to.
If your windscreen has taken damage in zone C (the passenger’s field of vision) or zone D (the upper perimeter of the windscreen), then assuming that your windscreen hasn’t completely shattered, endangering you and other motorists, then you should be able to drive to a safe location, assuming you feel confident enough to do so.
Remember: if you’re in any doubt at all, it’s better to just remain where you are and call for assistance.
If your windscreen is cracked or shattered, then the best course of action is to call for mobile windscreen repair and get the problem sorted as soon as possible. A reputable company like us here at 1st Call Windscreens will be able to meet you at your location, safely remove any broken glass and fit a new windscreen there and then – allowing you to make your journey home.
1st Call Windscreens offer emergency mobile windscreen repairs to all customers located in the areas of Maidstone, Sittingbourne and the rest of Kent. Our team will be able to meet you at your location as soon as possible and carry out a precision repair, allowing you to be on your way.
If you’ve experienced a damaged windscreen, don’t stress, just call 1st Call Windscreens.
Posted by: 1st Call Windscreens
We are proud to be a leading windscreen company covering our local areas of Maidstone, Sittingbourne and the rest of Kent since 1996. Our 25+ years experience in windscreen services includes windscreen repair and replacement for cars, vans, trucks and more! Our expert technicians hold the relevant qualifications so you can rest easy knowing that your windscreen is in safe hands.
Discovered my Volvo V50 was not sealing at the top. Autoglass wanted to replace it for £700, called 1st Call and they removed and resealed it for £100+vat and said that if it had broken it would only ...
- 6 days ago
Absolutely the best. From the first phone call to collecting my car with new side window that had been vandalised being replaced. next day service so my car was back on the road promptly. Extremely ...
- 3 weeks ago
Excellent Workmanship Good Value and Top Quality Customer Service: I recently had my Ford Fiesta ST heated windscreen replaced by 1st Call Windscreens, I couldn't be happier with the whole experienc...
- 1 month ago
Brilliant service. Would recommend 1st call windscreens to anyone looking for an efficient service. Friendly and helpful above and beyond ! 0...
- 1 month ago
Asked for a quote online which came through quickly. Just £48 inc vat for windscreen stone chip. Phoned to book a repair. I could either take the car to them or they would come out to me the next day....
- 2 months ago
Tom turned up on time, he was professional but friendly, he kept me informed on what he was doing and progress, and did a great job! Thanks Tom. Would highly recommend...
- 2 months ago
I needed my windscreen replaced due to a large crack; I was booked in straight away and I couldn’t be happier. They came to my house to fit the replacement, only took them about 20 minutes and they ev...
- 3 months ago
Couldn't be happier, had my Evoque windscreen re sealed as was leaking. Highly recommend 1st Call Windscreens. The guys were extremely helpful & friendly both on phone and doing the work. The work was...
- 3 months ago
Fantastic service, booked for a site visit to alleviate any disruption to the engineers day and it all went seamlessly. I would definitely recommend 1st Call Windscreens and will use them in the futu...
- 3 months ago
Customer service were great responded to my call out vey quickly and the guy that came out was very nice and helpful Thank you...
- 4 months ago
Had my chip fixed at my home this afternoon - cannot praise the service enough!!!! Lovely man who took 10-15 minutes - perfect job and no issues - very good price and highly recommend them Jo Seveno...
- 5 months ago
Very helpful and carried out a repair at very short notice on our way to catch a ferry. Very polite and stabilised the chip in our windscreen so that we could continue abroad for our holiday uninterru...
- 6 months ago
Made a call to 1st call windscreens as I was worried about a chip in my screen. The guys were very helpful, turned up on time and carried out a fantastic repair and was cheaperthan my insurance acce...
- 6 months ago
We had an emergency windscreen repair needed when travelling down from Oxfordshire to Kent. The Sittingbourne team went out of their way to help us at very short notice and allowing us to resume our j...
- 6 months ago
Jake was friendly, polite and helpful. He left no mess inside or outside the car and took away the boxes the seals came in even though they were supplied direct by the BMW dealer....
- 7 months ago
Arrived on time at my home address. Was very professional, polite and efficient. No hassle and no mess. Screen was replaced on my mini in no time at all and looks perfect. Thank you will highly recom...
- 7 months ago
So happy with Byron and Jake today very friendly and professional from 1st Call Windscreens Ltd. They come extremely well prepared with attention to detail. A great job was done on replacing my wind...
- 7 months ago
1st Call windscreens are absolutely 1st class. Spoke with David on the phone and he was so helpful and knowledgeable. Took our car up to them to advise on the correct windscreens which embarrassingl...
- 7 months ago
George west from 1st call windscreens Ltd was quite friendly and managed to do a fantastic job on my stone CHIP WINDSCREEN....
- 7 months ago
Excellent all round service and a very quick response so we highly recommend 1st Call Windscreens every time....
- 8 months ago
Great service from Kieran. Easy to arrange. Convenience of a home visit and great professional job. So happy....
- 8 months ago
Watch 1st Call Windscreens video, featuring our experts in windscreen repair & replacement in Sittingbourne, Maidstone & Gillingham in Kent.
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