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We would like to reassure our customers that it’s business as usual here at 1st Call Windscreens. Given the circumstances, it’s the perfect time to get your windscreen fixed – and you can rest assured we’re taking all of the necessary precautions.

1st Call Windscreens

Don’t Get Scammed On Your Diagnostics Test

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Don’t Get Scammed On Your Diagnostics Test

With a view to start providing our customers with an even more thorough service, the 1st Call Windscreens team will now be able to carry out full diagnostics tests, ensuring that your vehicle is running fault-free.

“But why?”, we hear you ask. “You won’t be able to fix the problem if the diagnostics test picks something up.”

No, we won’t. And that’s precisely why you should choose us to carry out your diagnostics test. Unlike many local garages, we don’t actually benefit from picking up faults with your vehicle that aren’t there, so when you choose us, you can be 100% secure in the knowledge that, if we do find a fault, it’s something that you need to get fixed.

In this article, we’ll dig a bit deeper into the importance of an impartial diagnostics test, but firstly:

What is a diagnostics test?

When a warning light appears on your vehicle’s dashboard, an error message or code will appear in conjunction with it. There are hundreds of different possible codes, most of which won’t mean anything to you, but that’s where a diagnostics check comes in.

A diagnostics code reader can quickly scan the code and gather some more specific information about the problem your vehicle is facing, information which you can then take to a garage so they can carry out a fix for you.

The dangers of choosing a garage to carry out your diagnostics

Let’s start by saying that not all garages are out to try and squeeze as much cash out of you as possible, but if you don’t trust your local garages entirely, it’s best to remain cautious.

One of the most common ways in which a garage might try and get some extra money from you is by claiming that extra work is required, something that’s very easy to claim when you take your vehicle in for a diagnostics test after an unknown fault has occurred. If you don’t know much about vehicles and don’t know what the fault code is, unfortunately, you’re very much at the mercy of your chosen mechanics.

Why you should choose 1st Call Windscreens to carry out your diagnostics

Sure, we’re not a local garage – we repair windscreens, not engines – but our fully-trained and accredited staff understand vehicles better than anyone, and the diagnostics equipment that we use is just as good as any top garage.

But that’s not all. When you choose us to carry out your diagnostics test, you can expect honest and accurate results, and if we do find a fault with your vehicle, we would be happy to recommend a local garage for you to get the problem fixed at.

Operating throughout Maidstone, Sittingbourne and Kent, 1st Call Windscreens are now offering quick and accurate diagnostics tests for all of our customers. So, if you’ve noticed a fault code on your vehicle’s dashboard and want some impartial results fast, we can help. Get in touch today for more information.

Opening Hours

Monday8:00 - 17:30 Tuesday8:00 - 17:30 Wednesday8:00 - 17:30 Thursday8:00 - 17:30 Friday8:00 - 17:30 Saturday8:00 - 12:00 SundayClosed
1st Call Windscreens

Commercial Windscreens

We offer commercial windscreen repair services, including commercial windscreen chip repair.

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    First Call Windscreens provided a brilliant service. They turned up at my house as arranged and replaced my windscreen quickly and efficiently. The fitter had expert knowledge and ability. I would hav...

    - 1 day ago

    I have been using 1st Call Windscreens for many years now and find the service outstanding from booking the appointment to carrying out the works the staff are always helpful and will go above and bey...

    - 4 days ago

    Great service very friendly will definitely use and recommend them again ...

    - 1 week ago

    As a company we use 1st call for all our windscreen needs. I have never been let down by this company and the quality of there work is exceptional. ...

    - 1 week ago

    On a cold and snowy day, they delivered fast, polite service, can’t recommend them enough, keep up the good work guys. ...

    - 2 weeks ago

    Your fitter Byron Warren was very Polite, called before arriving and very thorough with his work....

    - 2 weeks ago

    first class service ...

    - 2 weeks ago

    Great service & a good price. Had a courtesy call from Byron before he arrived, he explained the whole procedure and it was done in no time! Definitely recommend....

    - 1 month ago

    Byron was very informative, professional and polite. He fully explained the procedure and was very efficient. Highly recommended service all round....

    - 1 month ago

    Coming out on Christmas Eve and changing my windscreen was quick and easy. Friendly staff and good pricing. I’ll definitely use them again....

    - 2 months ago

    Arrived on time. Very friendly and explained what they were doing. Would definitely recommend them and use them again if needed. ...

    - 2 months ago

    From the moment I made the call, to repairing my windscreen it took two days. The staff were very friendly, helpful and professional. I am extremely pleased with their level of service and will defini...

    - 2 months ago

    Easy to book, arrived on time, carried out a windscreen repair, excellent job at a good price. Friendly staff, would definitely use again....

    - 2 months ago

    Byron was very nice and did a great job - thank-you...

    - 3 months ago

    Steve It’s the first time I’ve used 1st call but will always use them now. I spoke to Kieran he was very friendly and arranged for the fitter to come and repair my window screen. He turn...

    - 3 months ago

    arrived on time very informative with advice and took no time at all to carry out job ...

    - 3 months ago

    Fast and efficient, polite and extremely knowledgable. Would definitely recommend!...

    - 3 months ago

    Great service, so easy and quick, rang one day, booked in for when suited me, they came and repaired window screen in 10 mins or so. Very friendly and helpful men. Will recommend ⭐️...

    - 3 months ago

    Big thank you to Jeff who did a wonderful job replacing my windscreen and to Kieran for sorting it at a great price. By far the cheapest quote and the best service. Highly recommend. ...

    - 3 months ago

    I have been using 1st Call for few years now. Always a prompt reliable service, they will always try to be there when i request, unlike the larger National companies. Prices are competitive, staff are...

    - 3 months ago

    1st call windows would be the only windscreen company I would use and recommend. I looked through reviews before booking my car in for a windscreen repair. Most reviews were on replacement so I though...

    - 3 months ago

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    Watch 1st Call Windscreens video, featuring our experts in windscreen repair & replacement in Sittingbourne, Maidstone & Gillingham in Kent.

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