Covid-19 Message


We would like to reassure our customers that it’s business as usual here at 1st Call Windscreens. Given the circumstances, it’s the perfect time to get your windscreen fixed – and you can rest assured we’re taking all of the necessary precautions.

Read More
1st Call Windscreens

Don’t Get Scammed On Your Diagnostics Test

Get a free quote
Call our Fantastic team on 0800 030 6012

Don’t Get Scammed On Your Diagnostics Test

With a view to start providing our customers with an even more thorough service, the 1st Call Windscreens team will now be able to carry out full diagnostics tests, ensuring that your vehicle is running fault-free.

“But why?”, we hear you ask. “You won’t be able to fix the problem if the diagnostics test picks something up.”

No, we won’t. And that’s precisely why you should choose us to carry out your diagnostics test. Unlike many local garages, we don’t actually benefit from picking up faults with your vehicle that aren’t there, so when you choose us, you can be 100% secure in the knowledge that, if we do find a fault, it’s something that you need to get fixed.

In this article, we’ll dig a bit deeper into the importance of an impartial diagnostics test, but firstly:

What is a diagnostics test?

When a warning light appears on your vehicle’s dashboard, an error message or code will appear in conjunction with it. There are hundreds of different possible codes, most of which won’t mean anything to you, but that’s where a diagnostics check comes in.

A diagnostics code reader can quickly scan the code and gather some more specific information about the problem your vehicle is facing, information which you can then take to a garage so they can carry out a fix for you.

The dangers of choosing a garage to carry out your diagnostics

Let’s start by saying that not all garages are out to try and squeeze as much cash out of you as possible, but if you don’t trust your local garages entirely, it’s best to remain cautious.

One of the most common ways in which a garage might try and get some extra money from you is by claiming that extra work is required, something that’s very easy to claim when you take your vehicle in for a diagnostics test after an unknown fault has occurred. If you don’t know much about vehicles and don’t know what the fault code is, unfortunately, you’re very much at the mercy of your chosen mechanics.

Why you should choose 1st Call Windscreens to carry out your diagnostics

Sure, we’re not a local garage – we repair windscreens, not engines – but our fully-trained and accredited staff understand vehicles better than anyone, and the diagnostics equipment that we use is just as good as any top garage.

But that’s not all. When you choose us to carry out your diagnostics test, you can expect honest and accurate results, and if we do find a fault with your vehicle, we would be happy to recommend a local garage for you to get the problem fixed at.

Operating throughout Maidstone, Sittingbourne and Kent, 1st Call Windscreens are now offering quick and accurate diagnostics tests for all of our customers. So, if you’ve noticed a fault code on your vehicle’s dashboard and want some impartial results fast, we can help. Get in touch today for more information.

Opening Hours

Monday8:00 - 17:30 Tuesday8:00 - 17:30 Wednesday8:00 - 17:30 Thursday8:00 - 17:30 Friday8:00 - 17:30 Saturday8:00 - 12:00 SundayClosed
1st Call Windscreens

Commercial Windscreens

We offer commercial windscreen repair services, including commercial windscreen chip repair.

Find out more

    Get a callback

    Prompt service, friendly and professional job by Neil, and less than half the price quoted by Autoglass. What's not to like?...

    - 6 days ago

    Just had my windscreen fitted on my mx5. I'm very satisfied. Great service, great price. Wouldn't hesitate to recommend 1st Call Windscreens to anyone....

    - 1 week ago

    Superb company, Genuinely nice people. They replaced 2 Windscreens for me today, neither was an easy job. 1st was an imported vehicle, 2nd a classic jeep. Both jobs looked faultless when finished. I...

    - 2 weeks ago

    Telephoned to make an appointment, 2 days later my windscreen was repaired. Better service than going through insurance. Byron Warren arrived promptly on the morning, fully masked and polite. Stone c...

    - 2 weeks ago

    Excellent professional and friendly service at a fraction of the cost of other companies. They repaired the chip in my Tesla ans I could not see where the chip had been. I would not hesitate in recomm...

    - 3 weeks ago

    Excellent service. Called at 8.15 am for a quote for a replacement windscreen which was the cheapest we had found. Car collected at 10.50 and returned at 13.50. Kieran was extremely polite and prof...

    - 4 weeks ago

    First class service. Called at 9.00am and the new screen was in place before 3.00pm! Excellent....

    - 1 month ago

    First class service. Called at 9.00am and the new screen was in place before 3.00pm! Excellent....

    - 1 month ago

    Very friendly, when I first initially called for quotes gave me really good advice. When I called again to book I got booked in the next day. Would definitely get my windscreen replaced with these a...

    - 1 month ago

    Very simple process quick,polite and honest. Best price for screen I found and excellent fitment....

    - 1 month ago

    A fantastic service yet again...

    - 1 month ago

    Very friendly professional and made a good clean job will recommend you...

    - 1 month ago

    Very professional and courteous ...

    - 1 month ago

    Superb customer service. So much more helpful, professional, and responsive and better value than other companies that I contacted....

    - 1 month ago

    First Call Windscreens provided a brilliant service. They turned up at my house as arranged and replaced my windscreen quickly and efficiently. The fitter had expert knowledge and ability. I would hav...

    - 2 months ago

    I have been using 1st Call Windscreens for many years now and find the service outstanding from booking the appointment to carrying out the works the staff are always helpful and will go above and bey...

    - 2 months ago

    Great service very friendly will definitely use and recommend them again ...

    - 2 months ago

    As a company we use 1st call for all our windscreen needs. I have never been let down by this company and the quality of there work is exceptional. ...

    - 2 months ago

    On a cold and snowy day, they delivered fast, polite service, can’t recommend them enough, keep up the good work guys. ...

    - 2 months ago

    Your fitter Byron Warren was very Polite, called before arriving and very thorough with his work....

    - 2 months ago

    first class service ...

    - 3 months ago

    See Our experts in Action

    Watch 1st Call Windscreens video, featuring our experts in windscreen repair & replacement in Sittingbourne, Maidstone & Gillingham in Kent.

    You can come to us or we can come to you, with a 24-hour repair service to help you any time of day or night. We repair and replace windscreens from single vehicles to whole fleets.

    Get a free quote

    Need Help or Assistance? Call Our Friendly Team on 0800 030 6012

    Do we cover your postcode?

    Enter your postcode below to see if we cover your postcode area.

    Please enter a postcode to find out if we service you area


    © 1st Call Windscreens Ltd 2021 · All Rights Reserved · Registered Number: 3942185 · VAT Number: 683 356 803

    Adtrak Logo

    This website uses cookies to enhance your browsing experience...

    More information I understand