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1st Call Windscreens

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Call our fantastic team on 0800 030 6012

Cookie Policy

Cookies

By using the website of you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.

We use cookies to track visitors to our website; these details are in no way personal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you, the user; this includes allowing us to geo-target our users, to make websites more personal and relevant to you.

Below are the third party tools we use:

Google Analytics

Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.

Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.

We also use Google Analytics Remarketing cookies to display adverts on third party websites to our past site users, based on their past visits. The data we collect will only be used in accordance with our own privacy policy and Google’s privacy policy.

Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: Google Analytics Opt-out Browser Add-on

Google Analytics Advertiser

We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:

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  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting
  • Remarketing with Google Analytics

This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website’s offerings for a better user experience.

Google AdWords

We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.

DoubleClick

We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.

Website Optimiser

Our website optimiser uses cookies to remember your search history. The information collected is anonymous and not personally identifiable, and allows us to generate more relevant results for your searches in the future.

Call Tracking

We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future. If you phone us, your call may be recorded for training and quality purposes.

Visitor Tracking

We often record and monitor user’s behaviour around a website to analyse how we can improve its performance.

Get a free quote
Call our fantastic team on 0800 030 6012

    Get a callback

    A great service all round! Replaced the front windscreen on my car within 2 days of making the call, and provided a very efficient and tidy job. I would thoroughly recommend their services and will ...

    - 3 weeks ago

    From first contact Grant was knowledgeable and prepared to go the extra mile sourcing a windscreen for my imported vehicle, this was followed up by an equally knowledgeable and friendly installer, tha...

    - 1 month ago

    Friendly and Helpful. Came to my house and repaired my window. - no hassle. It was a very good price too...

    - 1 month ago

    Replaced the window screen on my Range Rover Sport - Excellent service, quick, competitive and efficient. Thank you guys!...

    - 1 month ago

    I needed a repair before a trip to France, all the major brands were quoting 2 weeks and most were saying I needed a full replacement windscreen. 1st Call Windscreens were awesome, all booked and fixe...

    - 1 month ago

    Enquired online and got a phone call 5 minutes later and got my window replaced that afternoon. Excellent service and good price. Would highly recommend and would use them again if needed...

    - 1 month ago

    This is an excellent company. They give a rapid/ expert/ personal service/ Very reassuring to be able to actually talk to somebody about the problem, who turned out to know exactly what he was talkin...

    - 1 month ago

    VERY POLITE STAFF EVERY TIME WE HAVE USED 1ST CALL GREAT COMPANY GREAT WORKMANSHIP...

    - 1 month ago

    Great service from 1st phone call to coming out next day to repair chips, Lovely repair man explained everything and was done in a flash, would highly recommend, thanks....

    - 2 months ago

    Superb service. Very professional staff. Knew exactly what they were doing unlike four other companies....

    - 2 months ago

    From speaking to David who was very friendly and very professional I knew I had made the right choice. And could do it very quickly which was a bonus...

    - 2 months ago

    From the minute I phoned 1st Call, I knew i’d Chosen the right company. Excellent customer service, quick booking, fabulous replacement carried out by Jeff. Fast & friendly service, only gav...

    - 2 months ago

    Great service, even though somebody had tried to fix the chip they did their best to make it better, couldn't ask for more and very pleasant staff....

    - 2 months ago

    Excellent next day service. Despite having to make 2 trips, Jeff was extremely helpful and the job was expertly completed in time for me to get to work. Would highly recommend....

    - 3 months ago

    Great people to deal with, Got my new screen within two days other companies we quoting two weeks. They came out and fitted the screen at my place of work, other companies wanted me to visit their wor...

    - 3 months ago

    Had a new windscreen trim fitted today Byron and Tom were very professional, arrived early and did an amazing job fitting the trim. Excellent aftercare advice given. Definitely recommend and will use ...

    - 3 months ago

    Solution finding, prompt service and value for money...

    - 3 months ago

    Fantastic customer service from start to finish. Everyone I spoke to on the phone to enquire and book were lovely , professional and very knowledgable. Byron fitted a new seal to my cars windscreen , ...

    - 4 months ago

    Really fast efficient service. Great staff and very professional.Highly recommended....

    - 4 months ago

    Excellent service, fast, friendly and efficient. Highly recommend...

    - 4 months ago

    First class service, highly recommend them...

    - 4 months ago

    See Our experts in Action

    Watch 1st Call Windscreens video, featuring our experts in windscreen repair & replacement in Sittingbourne, Maidstone & Gillingham in Kent.

    You can come to us or we can come to you, with a 24-hour repair service to help you any time of day or night. We repair and replace windscreens from single vehicles to whole fleets.

    Get a free quote

    We Cover All Leading Brands

    Audi Ferrari Fiat Ford Land Rover Mercedes Nissan Porsche Toyota Vauxhall Volvo Volkswagen BMW Citroēn

    Need Help or Assistance? Call Our Friendly Team on 0800 030 6012

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    © 1st Call Windscreens Ltd 2021 · All Rights Reserved · Registered Number: 3942185 · VAT Number: 683 356 803

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